What happen if I cannot join a tour I paid for?
Please refer to our Refund & Cancellations Policy for more details.
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When is the departure of a tour confirmed?
The departure of a tour is confirmed when we reach the minimum number necessary. We suggest not to buy flight ticket until you got the confirmation that the tour will run. Please note that in any case we are not responsible for any airfare ticket expenses.
Are the flight tickets included in the price?
No, flight ticket from your own country are never included in the price. You can find arrival and departure details on each tour page.
When I need to pay the balance?
The balance is due 30 days before the departure. You will receive an email with the total amount.
What is the first step to book a tour?
If you have all the informations you need and want to book a tour, you need to make a first payment of at least 50% of the value of the tour.